How to Handle Taxi Patroller Harassment in South Africa

Many motorists in South Africa have reported harassment by taxi patrollers. These patrollers often stop private vehicles or issue fines for carrying passengers. These actions violate the rights of private drivers and are not legal.

Know Your Rights as a Motorist

The Justice, Crime Prevention, and Security Cluster (including SAPS, home affairs, and other agencies) makes this clear. Taxi patrollers cannot stop or fine private vehicles. Only law enforcement officers have the authority to do so under the Road Traffic Act.

General SF Masemola, National Commissioner of SAPS, stated that taxi associations can only monitor their own members. They do not have the right to stop private motorists. The law supports this and requires law enforcement to protect citizens and act against crime.

Steps to Take if Harassed

If taxi patrollers harass you, follow these steps:

Stay Calm: Do not argue or escalate the situation. Keep your composure.
Document the Incident: If it is safe, record the encounter. This can serve as evidence.
Contact the Police: Report the incident at your nearest police station.
Gather Witness Information: Collect the names and contact details of any witnesses.
File a Complaint: Report the event to SAPS and share all relevant details.

The SAPS urges motorists to report harassment immediately. Provincial Commissioners have been directed to prioritize these cases.

Real-Life Example: Mahlangu’s Experience

Themba Mahlangu shared his story to raise awareness. Patrollers in Nelspruit took his car when he gave a ride to a neighbor. He found the car using a tracking service, but the police did not help him retrieve it. In the end, he had to pay R2,500 to get it back. The SAPS confirmed an investigation but has not made arrests.

Other residents in Mahlangu’s town, Barberton, have faced similar situations. These stories highlight why it is crucial for motorists to know their rights and report any harassment.

Protect Your Rights

Motorists should not face harassment for giving a ride to someone. Knowing your rights helps you stay safe. Reporting incidents allows authorities to stop illegal practices.

If you are harassed by taxi patrollers, act quickly. Your report can protect others and promote justice in your community.