Sassa Issues Urgent Scam Alert Over Fake ‘Ubuntu Life’ Claims

False hope, real danger: Public urged to stay alert as fraudsters target South Africa’s most vulnerable

In the age of WhatsApp forwards and viral voice notes, it only takes one cleverly disguised message to send panic rippling through communities. This week, the South African Social Security Agency (Sassa) found itself battling misinformation yet again, this time thanks to a so-called organisation named Ubuntu Life that has been using Sassa’s trusted name and logo to trick unsuspecting grant recipients.

No connection, no contract, no fees

Sassa has come out swinging, firmly stating that Ubuntu Life has no ties to the agency. It is not an official partner, contractor, or service provider. In fact, any suggestion that it is working on behalf of Sassa is flat-out false.

Sassa CEO Themba Matlou didn’t mince his words. “We do not outsource grant applications or beneficiary services to private companies,” he said. “All Sassa services are delivered free of charge by our own officials.”

Despite the official tone, the warning cuts deep, particularly for the millions of South Africans who depend on Sassa’s monthly grants for survival. Many of them are elderly, living in poverty, or caring for children. They are the exact people who can least afford to be duped.

Social media scams targeting trust

The name Ubuntu Life might sound comforting, even noble, but that’s part of what makes this scam so dangerous. It preys on South Africans’ sense of community and their trust in government branding.

On social media, screenshots and voice notes began making the rounds claiming Ubuntu Life could fast-track grant approvals or offer special services on Sassa’s behalf. In reality, it’s just another wolf in sheep’s clothing.

“Please verify before you engage”

Matlou has called on the public to double-check any claims before engaging, especially if someone is offering “help” with grants, for a fee or via unofficial channels.

“All official Sassa communication is made through our formal platforms,” he said. “If you’ve been approached by Ubuntu Life or any similar organisation, please report it.”

Victims or even those who are unsure, can contact Sassa directly at 0800 60 10 11 or email [email protected]. Cases should also be reported to the nearest police station.

Sassa to take legal action

Sassa’s legal team has confirmed it is taking formal steps to stop the misuse of its name and logo. Legal action is on the table, and the agency has vowed to protect both its integrity and the safety of its 19 million beneficiaries.

What’s next: August grant payments on the way

Despite the chaos, Sassa’s wheels keep turning. August’s grant payments will roll out in the first week of the month:

• Older Persons Grant: Tuesday, 5 August 2025

• Disability Grant: Wednesday, 6 August 2025

• Children’s Grants: Thursday, 7 August 2025

Current grant amounts include:

• Old Age (60–74) & Disability Grant: R2,315

• Old Age (75+) Grant: R2,335

• War Veterans Grant: R2,315

• Care Dependency Grant: R2,315

• Child Support Grant: R560

• Foster Child Grant: R1,250

• SRD Grant (R350 top-up): R370

Don’t fall for the fake Ubuntu

In South Africa, ubuntu is more than a word, it’s a value. But in this case, Ubuntu Life has twisted that principle into something dangerous. Sassa’s message is loud and clear: Don’t engage. Don’t pay. Don’t fall for it.

And most importantly, always verify before you trust.

{Source: The Citizen}

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