Postbank Reassures South Africans: Sassa Grants Will Be Paid Without Disruption

For millions of South Africans who rely on social grants to put food on the table, the smallest hint of uncertainty can spark panic. This week, reports that Postbank’s contract with the South African Social Security Agency (Sassa) had expired sent many beneficiaries into worry mode. Would their money still come through? Would they need to open new accounts?

Postbank has now stepped in with a clear answer: the grants are safe, and payments will continue as normal.

‘Unfortunate and not valid’ reports

In a statement on Thursday, Postbank dismissed the contract-expiry reports as misleading. While its agreement with Sassa does require regular reviews, the bank explained, it doesn’t actually have an end date. The expiry claims, it said, were “unfortunate and not necessarily valid.”

In simple terms: the paperwork in the background has no bearing on whether people get their grants.

No need to switch banks or accounts

Postbank also stressed that there’s no need for beneficiaries to rush to open new bank accounts or switch to different payment methods. Those using Postbank’s Black Cards and Sassa Gold Cards will continue receiving their money securely and on time.

“There is absolutely no need for beneficiaries … to change their payment methods,” the bank emphasised. “They will always receive their payments securely and timeously through their existing cards.”

Protecting the most vulnerable

The reassurance matters deeply in a country where over 18 million people depend on social grants each month. A delay or error doesn’t just mean administrative hassle, it can mean empty plates at dinner tables, children going without school transport, or elderly citizens being left without essentials.

Postbank added that it continues to monitor accounts against fraud and unauthorised deductions, promising that beneficiaries’ personal information and funds remain protected.

Easy card replacements

For those who lose their cards, Postbank confirmed that replacements are available at no cost from participating retailers like Pick n Pay, Boxer, Spar, and Shoprite, as long as beneficiaries bring a valid ID.

Calm in the storm

Social media has been buzzing with anxious comments from beneficiaries and their families over the past week, showing just how fragile trust can be when it comes to grant payments. Postbank’s latest statement is clearly aimed at calming those fears.

The bank reiterated its commitment to the grant system, calling it “critical to our communities,” and said it would continue working with all relevant stakeholders to keep the system running smoothly.

For now, South Africans can breathe a little easier: the grants are coming, the cards are working, and Postbank isn’t going anywhere.

{Source: The Citizen}

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