Rand Water says supply and quality unaffected after cybersecurity incident

Rand Water has told customers and stakeholders that the quality and supply of water were not affected following a cybersecurity incident. According to The Citizen (Parys Gazette / Caxton Local Media), the water utility said its treatment processes and quality control systems continued to operate normally.

Treatment and monitoring remain in place

Rand Water said that regular water quality monitoring and rigorous testing remain in place to ensure it continues to deliver safe, bulk potable water that complies with the South African National Standards (SANS) 241 for drinking water, The Citizen (Parys Gazette / Caxton Local Media) reported.

Service delivery and system restoration

The water supplier told customers its core water delivery mandate continues uninterrupted and that it was committed to restoring full system functionality as quickly as possible.

“Our core water delivery mandate continues uninterrupted and we are committed to restoring full system functionality as quickly as possible.”

Ongoing commitment

Rand Water concluded that it remained committed and focused on its mandate of delivering reliable bulk potable water services to all customers, according to The Citizen (Parys Gazette / Caxton Local Media).

At Caxton, every story is written by humans. We use AI only to perform quality checks – never to generate the news. According to The Citizen (Parys Gazette / Caxton Local Media), that statement reflects the publisher’s editorial practice.