The General Manager of Bryanston Sports Club, Pat Carolin, has reassured residents that the club is working closely with City Power to address an alleged error in the amount of money the club owes the utility. Recently, City Power disconnected the club’s power supply as part of an aggressive revenue collection drive as reported by the Santon Chronicle.
A City Power spokesperson, Isaac Mangena explained that the club owed the utility R2.3 million. “We encourage customers who are in arrears to approach our service delivery centres across all regions so that arrangements can be made as we regard these operations as the last resort,” he added.
Pat Carolin said, “We have been working with City Power to resolve this issue. Our major frustration was that we were not served any notice of any outstanding amount or invoices, and we were not provided with a pre-termination notice. The account number and account name were not of the establishment. We reaffirm our commitment to working with City Power to resolve this issue in a peaceful manner.”
Carolin further stated that the club had faced a lot of negative comments on social media due to the issue, and they are seeking an apology from City Power for the reputational damage they caused. In response, Mangena explained that City Power had followed the necessary protocols to allow parties to pay before disconnecting their energy supply. Since no payment was made, they had to take action. Mangena stated that City Power would not apologise to the Bryanston Sports Club representatives.
City Power has since restored the club’s power on February 13.
Photo by Rahul