Over 23,000 Chery Vehicles Recalled in South Africa Due to Safety Risks

National Consumer Commission Orders Major Recall

More than 23,000 Chery vehicles have been recalled in South Africa following the identification of multiple safety concerns. The National Consumer Commission (NCC) announced that 23,667 vehicles are affected, spanning several popular models. This large-scale recall is part of a formal notification by Chery International (Pty) Ltd, highlighting the brand’s response to reported defects and the importance of consumer protection within the automotive industry.

Which Models Are Impacted?

• Chery Tiggo 4: 17,508 vehicles made available for sale between October 17, 2023, and March 27, 2024.
• Chery Tiggo 8 Pro Max 2.0: 3,474 vehicles manufactured from May 20, 2026, onwards.
• Omoda C5: 2,685 vehicles sold nationally between February 2023 and July 2026.

These models have been sold across South Africa, and the recall is taking place nationwide.

Breakdown of Safety Issues

Chery Tiggo 4 and Omoda C5: Rear Axle Risks

According to NCC spokesperson Pheto Ntaba, affected Chery Tiggo 4 and Omoda C5 vehicles may have welding irregularities or defects at the rear axle sleeve. This manufacturing issue can cause the rear axle to dislodge, resulting in a possible collapse of the rear suspension system. Such a failure represents a significant safety hazard for drivers and passengers.

Chery Tiggo 8 Pro Max 2.0: Brake Pipe Hazard

The Chery Tiggo 8 Pro Max 2.0 recall, covering vehicles built from May 2026, addresses a front brake-pipe defect. In these vehicles, the front brake-pipe may come into contact with the turbocharger assembly, potentially leading to excessive wear and brake-fluid leakage. This condition can reduce braking performance, lengthen stopping distances, and, in severe cases, result in a loss of braking ability. According to the supplier, this presents a risk of collision, serious injury, or death if not corrected.

What Should Owners Do?

Consumers who own any of the affected vehicles are urged to visit their authorised dealership without delay. The inspection and any necessary repairs will be provided free of charge. To check whether a specific vehicle falls under this recall, owners can visit Chery’s website and verify their Vehicle Identification Number (VIN). If there are concerns about safety or if the vehicle should not be driven, owners are advised to contact Chery’s authorised dealerships or their customer contact centre to arrange for towing services.

Consumer Rights and Regulatory Investigations

NCC Acting Commissioner Hardin Ratshisusu reaffirmed the responsibility of automotive suppliers to promptly notify the public and the Commission of safety defects.

“Whilst we urge consumers to heed the call and respond to this recall, we also remind suppliers of their obligation to notify any product recall promptly,”

Ratshisusu stated.

Beyond the current recall, the NCC has launched a separate investigation into Chery, following allegations that certain previous recalls were conducted without formally informing the NCC. This investigation, initiated in October 2026, is ongoing and aims to ensure full regulatory compliance throughout the vehicle sector.

Why Vehicle Recalls Matter

Vehicle recalls are an important mechanism for ensuring road safety and consumer protection. When potential hazards are identified during manufacturing or through post-sale reports, swift action is essential to prevent accidents or injuries. This recall serves as a reminder for motorists to stay informed about product safety notices and to act promptly whenever a recall is issued.

Staying Up to Date

Owners are encouraged to regularly review manufacturer announcements and register their vehicles for updates. When in doubt, contact authorised dealerships or industry regulators for the latest information regarding vehicle safety and recalls.