ACSA Responds to Delays in Emergency Response at OR Tambo International Airport

The Airports Company South Africa (ACSA) has responded to Democratic Alliance’s Christopher Pappas’s claims regarding a medical emergency at OR Tambo International Airport in Gauteng.

Shocking service at @ortambo_int. Elderly lady experienced serious medical emergency. No staff knew what to do. Emergency phones unanswered. Security guards not helpful. Paramedics took far to long to arrive. The gateway to South Africa 🙄

— Christopher Pappas (@MayorPappas) May 8, 2024

According to IOL, ACSA stated over the weekend that the incident at the domestic departures gate E9 was clarified on Wednesday.

According to OR Tambo International Airport Regional General Manager Jabu Khambule, paramedics arrived at the scene at 12.16 pm, shortly after receiving calls reporting the emergency.

Also read: Senior Police Officer Passes Away at OR Tambo Airport After Arrival in South Africa

Khambule confirmed that the passenger received treatment at the airport clinic before being referred to ARWYP Medical Centre in Kempton Park.

In response to Pappas’s claims of a lack of prompt emergency response, ACSA stated that the incident was responded to efficiently and effectively within the stipulated timeframes.

ACSA reiterated its commitment to upholding international aviation standards and apologised for any discomfort caused to passengers and bystanders during the medical emergency.

Also read:

Gauteng Motorist Apprehended for Alleged Interference with Police Escorting VIP Dignitary to Airport

Picture: Facebook / O.R. Tambo International Airport

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